Markets, and more importantly, customers, make up the lifeblood of organizations. It is in meeting the promise to the customer that Anchor Yeast excels.
Anchor yeast is committed to quality as an integral part of its business and its ISO 9001 accreditation attests to this. This certification reflects Anchor’s commitment to continuous improvement, innovation, and matching product and service offering with customer requirements. It is this process that we believe ultimately leads to customer satisfaction.
Anchor Yeast sees the point of contact with customers as fundamental to its business success. Ultimately it is intimacy with customers that creates mutual value and ensures a sustainable competitive advantage. The judicious application of technology in our centralised call centre ensures that the customer has a single point of contact with the organization, be that for placing an order, reporting a complaint, or requesting technical assistance.